HOA/Condominium Management Survey

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This survey is intended for homeowners living in HOA or Condominium Communities currently managed by Ogden & Company, Inc.

1.

On a scale of 1 to 5, with 1 being very dissatisfied and 5 being very satisfied, please rate your Ogden management team in the following areas:

	1	2	3	4	5
Knowledge and skill
Professionalism
General knowledge of property operations
Commitment to meeting your needs
Ongoing communication with Association
Attention to detail
Accessibility
Responsiveness
Phone etiquette
Ability to meet deadlines
Satisfaction with Property Manager
Satisfaction with accounting services
Satisfaction with administrative support services
Overall service

2.

On a scale of 1 to 5, with 1 being very dissatisfied and 5 being very satisfied, please rate the following areas of maintenance at your Association:

	1	2	3	4	5
General maintenance of the building grounds
Response time to maintenance requests (including emergency response time)
Attention to detail
Aesthetic quality
Snow removal services (if applicable)
Landscaping services (if applicable)
Cleanliness of common hallways and garage (if applicable)
Overall service

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